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Privacy Policy

A legal disclaimer

1. Introduction

Ava (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you use the Ava AI Lifestyle & Business Management App (“App”).

By using Ava, you agree to the collection and use of information in accordance with this policy.

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2. Information We Collect

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2.1 Personal Information

We may collect:

  • Name

  • Email address

  • Phone number

  • Account login credentials

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2.2 Sensitive Information

Due to Ava’s functionality, we may collect:

  • Mood and emotional data

  • Habit tracking data

  • Financial information (expenses, income, budgets)

  • Uploaded files (receipts, documents, images)

  • Communication data (emails, messages if connected)

Important: Sensitive data is only collected with your explicit consent.

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2.3 Automatically Collected Information

  • Device information (model, OS, IP address)

  • App usage data

  • Log data (crashes, performance)

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2.4 Third-Party Integrations

If you connect external services, we may access data from:

  • Email providers (e.g., Gmail, Outlook)

  • Calendar services

  • Shopping platforms (e.g., grocery delivery services)

We only access what is necessary to provide features.

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3. How We Use Your Information

We use your information to:

  • Provide and operate Ava’s features

  • Automate tasks (emails, scheduling, shopping)

  • Deliver insights (mood tracking, financial summaries)

  • Improve AI performance and personalization

  • Communicate with you (updates, alerts, support)

  • Ensure security and prevent fraud

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4. AI & Automation Transparency

Ava uses artificial intelligence to:

  • Respond to emails and messages

  • Manage tasks and schedules

  • Provide recommendations

You remain in control.
You can review, edit, or disable automated actions at any time.

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5. Data Sharing and Disclosure

We do not sell your personal data.

We may share data only:

  • With service providers (hosting, analytics, payment processing)

  • When required by law or legal process

  • To protect rights, safety, or prevent fraud

  • With your explicit consent

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6. Data Storage and Security

We implement:

  • Encryption (in transit and at rest)

  • Secure servers

  • Access controls and authentication

However, no system is 100% secure. You use the app at your own risk.

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7. Data Retention

We retain your data:

  • As long as your account is active

  • As needed to provide services

  • To comply with legal obligations

You may request deletion at any time.

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8. Your Rights (Australia & Global Users)

You have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion

  • Withdraw consent

  • Request data portability (where applicable)

To exercise rights, contact us at:
avasupport214@gmail.com

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9. Children’s Privacy

Ava is not intended for users under 18.
We do not knowingly collect data from children.

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10. Third-Party Services

Ava may contain links or integrations with third-party services.
We are not responsible for their privacy practices.

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11. International Data Transfers

Your data may be stored or processed outside Australia.
We ensure appropriate safeguards are in place.

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12. Changes to This Policy

We may update this Privacy Policy.
You will be notified of significant changes via the app or email.

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